Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-restoration-companies-fort-collins-co.ecojohns.com (henceforth referred to as “Water Damage Restoration Companies Fort Collins CO,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

  1. You utilize our applications and services as an authorized user.
  2. You visit our websites associated with this Privacy Policy.
  3. You engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account, such as username, email address, and registration date.
  • Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  • Financial Information: Bank account information for direct deposits or transactions.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or location data.
  • Location Data: Geographic coordinates and other location-based information when you use our location-enabled services.
  • Feedback: Any reviews, comments, or responses you provide to surveys or feedback forms.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details about products you’ve shown interest in or purchased from our website.

We gather this data through various means: user input forms, account settings, browsing activities, automated technologies (like cookies), and third-party partners who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device that serve multiple purposes:

  • Strictly Necessary: These ensure basic functions, like remembering your login credentials or maintaining session state during browsing.
  • Preference: They remember user preferences, such as language settings, to provide a personalized experience.
  • Analytics: Tracking and analyzing user behavior helps us improve our services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires, we delete or anonymize the data securely. The specific retention periods vary based on the type of data and its purpose.

Security Measures

Water Damage Restoration Companies Fort Collins CO implements robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
  • Restriction: Limit our processing of your data in certain situations.
  • Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Be free from biased treatment due to exercising your data rights.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions regarding privacy, data requests, unsubscriptions, or complaints, please contact us:

  • Email: contact@water-damage-restoration-companies-fort-collins-co.ecojohns.com
  • Postal Address: [Provide our physical address]